Conditions d’utilisation

Terms of Service

Effective Date: 2026-01-17

Welcome to Belle Aura (“we,” “us,” or “our”). By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using our website, you confirm that you are at least the age of majority in your province or territory of residence. You agree not to use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

All products are subject to availability. We reserve the right to discontinue or modify products, descriptions, or pricing at any time without prior notice.

We make every effort to display our products as accurately as possible; however, we cannot guarantee that colors, packaging, or visual details will appear exactly as shown on your device.

3. Pricing & Payments

All prices are listed in Canadian Dollars (CAD) unless otherwise stated and are subject to applicable taxes.

We reserve the right to correct any pricing errors, inaccuracies, or omissions, even after an order has been submitted. In such cases, we may cancel the order and issue a refund if applicable.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or limit quantities purchased per order, per customer, or per address.

If we cancel an order, we will notify you using the contact information provided at checkout.

5. Returns & Exchanges

All sales are final.
Returns, exchanges, and refunds are not accepted. Please refer to our Return & Exchange Policy for full details.

6. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather conditions, holidays, or other factors beyond our control.

Risk of loss passes to the customer once the order is handed over to the shipping carrier.

7. Damaged or Defective Items

If you receive a damaged or defective product, you must notify us immediately upon receipt with supporting images. Claims submitted late may not be eligible for review.

8. Accuracy of Information

You agree to provide accurate, complete, and current information when placing an order. We are not responsible for issues arising from incorrect shipping or contact information provided by the customer.

9. Intellectual Property

All content on this website, including logos, images, text, designs, and branding, is the exclusive property of Belle Aura and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Belle Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products are provided “as is” and “as available.”

11. Indemnification

You agree to indemnify and hold harmless Belle Aura from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website or products.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein.